FAQs

Frequently Asked Questions


You can pick up your parcels/packages at our office in Amersfoort. In order to collect your parcels/packages, please, contact our team via the Live Chat (in the lower right corner of our website) to make an appointment and collect your items. Alternatively, you can instruct us to forward parcels/packages to the postal address indicated by you.
To become a client of LocalOffice24 you have to take a few easy steps:
  • Sign up for a Plan/Subscription which suits your needs best
  • Send us your passport (or European ID) and your company details
Right after you can start using our Virtual Office service. You can Sign up even if your company is not registered yet.
LocalOffice24 offers prestigious meeting rooms of different sizes and set up in order to conduct meetings with your clients/customers/partners/employees etc. In order to book a meeting room, please, contact our team via the Live Chat (in the lower right corner of our website). The use of the meeting room is included in the Ultimate subscription plan and is an optional service in Economy, Standard and Premium subscriptions. Request our best quote at any time you need it.
Yes, the Virtual Office address offered by LocalOffice24 is eligible for opening a bank account in the Netherlands as this is a real street address. You can also open a bank account, merchant account and apply for other financial services in any other country of your choice. Upon your request, we can provide you with the Proof of Address of your company. With our Virtual Office address, you will always successfully undergo any KYC procedure.

While Virtual Office is very attractive, a physical office has some advantages too.

Meeting rooms
One of the advantages of a physical office is the possibility to arrange and conduct meetings with clients, suppliers, partners, brainstorming sessions with colleagues, interviews with potential employees, etc. in a business environment of a prestigious office center. Using our Virtual Office service, you can always book one of our meeting rooms of the required size in order to conduct meetings at our physical offices.

Office equipment
Another advantage of a physical office always offers a variety of office equipment for document-processing (scanning, printing, copying, shredding, clamping, sending, etc.) needed to properly conduct business activities and administration of your company. With our Virtual Оffice service, you can always request our Secretary to handle document processing for you using our high-quality office equipment.

Secretary/Receptionist
An additional advantage of a physical office is the presence of an office secretary/receptionist who greets the visitors, answers the phone calls, handles the correspondence and perform other administrative tasks. With our Virtual Office, we offer professional Receptionist & Secretary service, that will be set-up following your preferences. We will take care of your guests according to your instructions, answer your phone calls with your company's name and provide you with many useful additional services.

Unexpected visit(s)
In case of an official visitation by authorities, for example, a tax inspection, the representatives (often without notifying) visit the registered address of a company. If you use your private address as your business address, the unexpected visit may take place at your home. Moreover, an angry customer may also appear at your private address. With a physical office, you will avoid this kind of visits. As part of our Virtual Office service, we will always greet your expected/unexpected guests at your company`s registered address and provide them with necessary information and/or documents in accordance with your instructions.

Corporate Documents
The corporate documents of a company, such as the articles of association, register of shareholders, accounting & bookkeeping documents, etc. must be kept at the registered address of a company. Keeping the corporate documents at the physical office is considerably more secure than leaving them at your home. As part of our Virtual Office service, we will keep all the necessary corporate documents of your company securely stored at your dedicated company box.

Flexibility – you may conduct business from any part of the world, while still having a registered office address in the Netherlands. Using a Virtual Office is always easier and faster than renting a physical office. In addition, you are free to terminate Virtual Office agreement at any time you want.

Professional look – having Virtual Office at the prestigious business center allows your company to look like a large and respectable enterprise with a great office and a huge number of employees without the need to renting an expensive physical space.

Low operational costs – Virtual Office fee is considerably lower in comparison to the rent of physical office. Office space in a premium business area of the Netherlands will cost your company a fortune. Virtual Office will save you considerable costs and allow you to have more funds available for the operational needs of your company.

No deposit - renting a physical office is always associated with a security deposit of 3 to 6 monthly rental payments. Using Virtual office is very convenient for those companies that do not have enough funds yet for a security deposit.

The office centers of LocalOffice24 offer the following facilities:
  • OFFICE SPACE
  • CO-WORKING
  • MEETING ROOMS
  • VIRTUAL OFFICE
  • Official Mailing Address
  • Registered Office
  • Business Address
  • Visiting & Delivery Address
  • Marketing Address
  • On-site Support Team
  • Mail Handling
  • Professional Receptionist
  • Printer/Scanner
  • Ideally Located
  • Fully Serviced
  • Direct access to the motorway
  • Access 24/7
  • Super-fast Wi-Fi
  • Lounge Area
  • Disabled Facilities
  • Secure Parking
  • Videoconferencing Studio
LocalOffice24 has a significant list of basic services which are included in each and every subscription plan:
  • Registered Office - to be used for registration at the Dutch Trade Register (Chamber of Commerce) as the legal and official address of your company.
  • Official Mailing Address - to be used for receiving regular mail and registered letters from Dutch authorities, such as Belastingdienst (Tax Office), Dutch Trade Register (Chamber of Commerce), Dutch Customs, Dutch Central Bureau of Statistics, Dutch Central Bank, etc.
  • Hold Mail Service - your incoming mail and/or parcels will be stored in your dedicated mailbox. You can collect the correspondence yourself at any time or request us to forward it to the address of your choice.
  • Address Change Assistant - the required forms and supporting documentation with regard to the change of a company`s Registered Office address will be prepared and submitted to the Dutch Trade Register (Chamber of Commerce) by LocalOffice24 team. You will receive a new Trade Register Extract once the new Registered Office is registered.
  • Mail Scan & Forwarding - your incoming correspondence will be scanned according to your instructions: envelope scanning (without opening the envelope); or document scanning. The scan-copies will be forwarded to the e-mail address of your choice.
  • Virtual Office Dashboard - convenient interactive control panel allows you to manage your subscription and all our services
In addition to the above-mentioned and depending on the needs of your company, you may also request the following services which are optional:
  • Business Address - to be used for receiving regular mail and registered letters from your business partners, suppliers, clients, etc. The Business Address is also eligible for the use on the contracts, agreements and other business documentation.
  • Incoming Mail Translation - summarized translation of your incoming Dutch correspondence.
  • Visiting & Delivery Address - to be used for:
    • receiving regular mail, registered letters, parcels, and packages
    • receiving courier delivery, such as DHL, TNT, UPS, FedEx, etc.
    • receiving your walk-in guests (e.g. Dutch authorities, business partners, suppliers, clients, etc.)
    You can collect the incoming mail, parcels and/or packages yourself at any time or request us to forward it to the address of your choice.
  • Office Receptionist - professional Receptionist at your Business Address will welcome your walk-in visitors on behalf of your company and take care of them according to your instructions
  • Marketing Address – to be used on your company's products, website, brochures, in marketing campaigns, etc.
  • Company on Google Maps - verified company profile on Google Maps will help you reach and engage with customers across Google Search and Maps
  • Local Phone Number - eligible for registration at the Dutch Trade Register (Chamber of Commerce) as the contact number of your company. The incoming calls may be forwarded to the phone number of your choice. Alternatively, you can make use of our Phone Answering service.
  • Proof of Address - You will receive recent Proof of your Company Address that meets the requirements of banking and other KYC-procedures
  • Phone Answering - answering the incoming calls with your company`s business name. Depending on your instructions, we will take the messages and/or forward the calls to the phone number of your choice
  • Company Nameplate - Gilded Sign with your company's Business Name will be placed at the entrance of your business address. Your Company Name will be also on the screen at the reception and in the lobby directory.
  • Use of Meeting Room - our comfortable meeting rooms for business meetings with your clients, suppliers, employees, etc.
LocalOffice24 offers a wide range of payment methods, which are the following:
  • Bank Transfer
  • Credit/Debit Card:
    • Visa
    • MasterCard
    • American Express
  • PayPal
  • Sofort Bank payment
  • Bitcoin and other Cryptocurrencies
  • Alipay
The documents that must be submitted to the Dutch Trade Register are the following:
  • Filled and signed address-change form (we will provide to you)
  • Official authorization from LocalOffice24, allowing your company to use our address;
  • Passport Copy of the director of the company
With every subscription (plan) of LocalOffice24 we offer an Address Change Assistant service. With this service, we will assist you with the preparation of all the above-mentioned documents.